Mobile Web Banking

Mobile Web Banking provides a feature-rich mobile banking website designed specifically for the web browser of a smartphone or other mobile device, like a tablet or iPad.  It delivers the same high level of security and functionality as our desktop/laptop Online Banking and has optimized it for smaller screens.  Members can easily access account activity and perform transactions without the need to pinch, scroll or zoom.

With Mobile Web Banking, you can:

  • View account balances and account history
  • Pay bills (immediate and scheduled)
  • Transfer funds (immediate and scheduled)
  • Make mobile person-to-person payments through INTERAC® e-Transfer
  • Find a branch or ATM nearby
  • Use the memorized accounts feature of Online Banking
  • View current rates
  • Access calculators
  • Contact us securely

Mobile Screen

Safe and Secure

Mobile Web Banking has you covered with the same log in and password protection as Online Banking.

Easy to Access

Mobile Web Banking works with any and all smart mobile devices and there’s no application installation or download required.  To access, simple visit using your mobile web browser.

Mobile Web Banking FAQ

1. How is Mobile Web Banking different from online banking? Expand/Collapse

Mobile Web Banking offers online banking functionality that is optimized for the small screen size of a mobile phone. It does not require downloading or installing any application and is designed specifically for use with mobile phones with desktop-class web browsers.

2. Is my personal information as secure in Mobile Web Banking as in online banking? Expand/Collapse

Yes, your personal information is just as secure in Mobile Web Banking as in online banking.  The login credentials including your password are protected.

3. What does it cost to use Mobile Web Banking? Expand/Collapse

Since Mobile Web Banking uses data, your mobile carrier will charge you data rates for using Mobile Web Banking. Check applicable charges for mobile web browsing carefully with your carrier. If you use Mobile Web Banking on a free Wi-Fi connection, then you will not be charged data rates.

4. What if I lose or misplace my mobile phone? Expand/Collapse

If you lose your phone, your accounts can only be accessed if someone has the correct login credentials. If your login credentials have been compromised, please contact Tandia immediately.

5. Will Mobile Web Banking work outside of Canada? Expand/Collapse

Mobile web banking for smart phones will work in any country where your mobile carrier's data plan will work. However, while Mobile Web Banking is a free service from Tandia, your mobile carrier will likely charge for accessing data while roaming. We recommend that you check with your mobile carrier before using Mobile Web Banking on your smart phone outside of Canada.

6. How is Mobile Web Banking different from a downloadable application (app) from the Apple iTunes App Store or Blackberry App World? Expand/Collapse

Mobile Web Banking does not require any software to be downloaded to your smart phone. Mobile Web Banking is functional on any smart phone with a desktop-class browser and is not limited to one type of phone, allowing us to provide Mobile Web Banking to a broader range of smart phones.


Contact our Member Solutions Centre at 1.800.598.2891 during regular business hours, or Contact Us using the form below.


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