Member Solutions Centre

Member Solutions Centre 1.800.598.2891

Tandia's telephone system provides easy and direct contact options using one familiar number that can put you in touch with our entire organization.  You can reach any branch or specific staff through our Member Solutions Centre "one-stop-shopping" number. 

Talk to a Member Solutions Centre Associate – Press 1
Often, your question can be answered or your application or transaction completed over the phone during regular business hours by one of our knowledgeable Member Solutions Associates.  After hours, you may leave a brief message.

Reach Staff Members or Your Branch Directly – Press 4
If you already know the extension of the person you wish to reach, you can enter it immediately.  Alternatively, a directory of staff is available when you press 1.

Access Telephone Banking – Press 5
Automated telephone banking is accessible 24/7 by pressing 3.  For more information about telephone banking, click here.

Report a Lost or Stolen Card – Press 6
Details on how to report a lost or stolen MEMBER CARD® debit card both during and after regular business hours is provided when you press 6.


Contact our Member Solutions Centre at 1.800.598.2891 during regular business hours, or Contact Us anytime using the form below.

®MEMBER CARD is a registered certification mark owned by the Canadian Credit Union Association and is used under license.

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