Apple Pay

A secure and easy way to pay.

Tandia is pleased to offer you the latest in payment technology for everyday purchases. If you have a Tandia MEMBER CARD® debit card and an eligible Apple device, then you’re all set for Apple Pay.

Apple Pay will work wherever the Apple Pay logo is displayed. Using the Tandia™ Mobile app, you can add your Flash-enabled Tandia debit card to your iPhone or Apple Watch for purchases on-the-go. Using Apple Pay is as easy as holding your finger to the home button of your iPhone or using Face ID on iPhone X. You can also use Apple Pay on your iPad or Mac for online purchases where Interac® Debit is accepted for payment.

Each payment requires your authorization through either Touch ID, passcode or Face ID, keeping each transaction private and secure. Your card details are not stored on your device nor shared with the merchant during a transaction. You will get notifications for both successful and declined transactions.

Your spending limits for Apple Pay purchases are the same as those on your Tandia debit card. If your device is lost or stolen, you can remotely suspend Apple Pay or wipe your device.

Select Image

Setting up Apple Pay is secure.

On your iPhone through Tandia™ Mobile:

1. Open the Tandia Mobile app and select 'Settings'.

2. Tap 'Setup Apple Pay'.

3.   Follow the onscreen instructions to add your Tandia debit card.

On your Apple Watch through the Apple Watch app:
1.   Open the Apple Watch app on your iPhone.
2.   Tap ‘Wallet & Apple Pay’ and select ‘Add a credit or debit card’.
3.   Follow the onscreen instructions to add your Tandia debit card.

On your iPad:
1.   Go to Settings.
2.   Tap ‘Wallet & Apple Pay’ and select ‘Add a credit or debit card’.
3.   Follow the onscreen instructions to add your Tandia debit card.

On your MacBook Pro with Touch ID:
1.   Go to System Preferences.
2.   Tap ‘Wallet & Apple Pay’ and select ‘Add a credit or debit card’.
3.   Follow the onscreen instructions to add your Tandia debit card.

Paying with Apple Pay is easy.

Using your iPhone, hold it to the payment terminal with your finger on the home button. A beep and vibration will confirm your payment.

For your Apple Watch, hold the watch to payment terminal and double click the side button. A tap and a beep will confirm your payment.

Get ready to use Apple Pay every day.

In stores
In stores, you can use Apple Pay on your iPhone or Apple Watch. Apple Pay will work wherever the Apple Pay logo is displayed. To view a list, visit www.apple.com/ca/apple-pay/

Within apps
With your iPhone, iPad and Apple Watch, you can use Apple Pay within apps when you see Apple Pay as a payment option and Interac Debit is accepted.

Using the Safari browser
On the web in Safari, you can use Apple Pay on your iPhone, iPad, and Mac. To use Apple Pay with Safari on a Mac model without built-in Touch ID, you might need to check your settings. Go to Settings > Wallet & Apple Pay and make sure that 'Allow Payments on Mac' is turned on.

Select Image

Questions?

If you have questions or technical issues, please call our Member Solutions Centre at 1.800.598.2891 or Contact us.

Apple Pay FAQs

1. Which Tandia cards can I use with Apple Pay?

Tandia Member Card® debit cards are currently available. Apple Pay will use the same default account (CHQ/SAV) that you use for Interac® Flash purchases.

2. Can I add my Tandia debit card to more than one Apple device?

Yes, you can add your card to one or more eligible Apple devices.

3. How do I make my Tandia debit card the default card in Apple Pay?

The first card added to Apple Pay is automatically set to be the default card. To change your default card, open the Wallet app, hold and drag your Tandia debit card to the front. You may also:
a) Open Settings and select “Wallet & Apple Pay”
b) Select “Default Card” under “Transaction Defaults” and choose your Tandia debit card.

4. Is Apple Pay free?

Yes, there are no fees to use or register you card with Apple Pay. Each transaction in Apple Pay will count as a transaction, if transaction fees are applicable for your account. Your wireless carrier may charge additional fees for data usage.

5. How is Apple Pay secure?

Each payment requires your authorization through either TouchID, passcode or Face ID. Your card details are not stored on your device and won’t be shared with the merchant. If your device is lost or stolen, you can remotely suspend Apple Pay or wipe your device.

6. Is my account number stored on my phone?

No, your account number is replaced with a secure digital number known as a token. The token represents your Tandia debit card and is used to make secure purchases, in-app and in-store.

7. On which devices will Apple Pay work?

Apple Pay works on iPhone 6 or higher, or iPhone 5 if you have an Apple Watch.

8. Do I need network access to make a purchase?

No, a network connection is not required to make a payment, but it is recommended to receive transaction alerts.

9. How do I do a Refund?

Refunds are initiated by the Merchant at their POS terminal, following the same rules as refunds do today. It is recommended that you bring your physical card with you.

10. What if my device is lost or stolen?

If you have any reason to believe your Tandia debit card details used for Apple Pay have been stolen or compromised please call us at 1.800.598.2891. You can remove your card remotely using Apple’s “Find my iPhone”.

11. If I get a new Tandia debit card, do I have to update Apple Pay?

Yes, you will need to delete the previous card and add the new card.

12. Can I remove my card from Apple Pay?

Yes. To remove a card from Apple Pay: open settings, select “Wallet & Apple Pay”, choose “Select Card”, and then select “Remove Card”.

*Apple Pay works with iPhone 6 and later in stores, apps and websites in Safari; with Apple Watch in stores and apps (requires iPhone 6 or later); with iPad Pro, iPad (5th generation), iPad Air 2, and iPad mini 3 and later in apps and websites in Safari; and with Mac (2012 or later) in Safari with an Apple Pay-enabled iPhone or Apple Watch. For a list of compatible Apple Pay devices, see support.apple.com/km207105

Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPhone, Mac, Safari and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. iPad Pro is a trademark of Apple Inc.

®MEMBER CARD is a registered certification mark owned by the Canadian Credit Union Association and is used under license.

®Trade-mark of Interac Inc. Used under license.

We are here for you

We encourage you to get in touch at any time, whether it’s with a question about our business or a comment on how we might be able to better serve you. After all, at Tandia, your voice is the most important one.

1.800.598.2891

Find a Branch / ATM / Exchange

Overview

Personal Banking

Business Banking

Member Referral

Compliments or Concerns

Banking

Online Banking Login

Visa Collabria Login

Who We Are

Investing in our Communities

Here for Education

Credit Unions of Canada

Statement of Commitment

Subscribe / Unsubscribe

Deposit Insurance Reserve Fund

To report a lost or stolen MEMBER CARD® debit card during regular business hours, call 1.800.598.2891 after hours please call 1.888.277.1043.

Copyright © 2020 Tandia Financial Credit Union Limited. All rights reserved.

Return to top ↑