Whether you're looking to invest, borrow or save, Tandia provides personal and customized access to daily banking, financial products and wealth management services. We are here to help you achieve your financial goals.
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Let's Chat
Do you have a comment or question?
We're here to listen and help. If you would like a response, we will get back to you within the next 24 business hours.
General inquiries
If you have any questions regarding your account, our products, a technical issue or if you wish to book an appointment, please call us.
Member Solutions Centre: 1-800-598-2891 (press 1)
General Fax: 905-648-2669
Messages left after regular business hours will be responded to on the next business day.
Lost or stolen card?
For credit cards
Collabria Card Holder Services
Canada and U.S. Tel: 1-855-341-4643
International Collect Tel: 1-647-252-9564
Email: info@collabriacreditcards.ca
For debit cards
Member Solutions Centre
Tel. 1-800-598-2891
Mon. - Fri. 8:00 am to 5:00 pm
After hours 1-888-895-4897
Solutions as Unique as You
Welcome to Tandia
At Tandia, we believe that financial institutions should be accountable to the people they serve. We believe that there’s more than one way to measure success. We believe that our profits should have a positive financial, social and environmental impact on communities.
We understand that everyone is different, and we work hard to tailor solutions that are right for you.
More about Credit Unions
A credit union is a community based financial institution that accepts deposits, makes loans, and provides a wide array of other financial services and products.
Credit unions are among the country’s soundest financial institutions. At credit unions your deposits are safe and protected.
You’re not just our customer, you’re a member and an owner
That means you can be confident that your unique needs come first. We understand that everyone is different, and we tailor solutions that are just right for you. Our values prove it.
We are here for you
Get in touch with us at any time, whether it’s a question about our services or a comment on how we can do things better. Your voice is number one at Tandia.
To report a lost or stolen MEMBER CARD® debit card during regular business hours, call 1-800-598-2891 after hours please call 1-888-277-1043.
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