Branch Advisory: All Tandia branches will be closed on Monday Sept. 30th for Truth and Reconciliation Day. Regular business hours will resume on Tuesday Sept. 8th. Our online banking, mobile app, and ATMs are open 24/7 for your everyday banking needs.
*The Annual Percentage Rate (APR) is based on a $200,000 mortgage, 25 year amortization, for the applicable term assuming monthly payments and a property valuation fee of $350. If no fees are charged, the Annual Percentage Rate (APR) is the same as the interest rate displayed.
Can I set up security alerts for my Tandia accounts?
Yes. Tandia online banking includes account security alerts that can notify you by email or text message about selected account activity. These alerts can help you monitor your accounts and identify potentially suspicious activity more quickly. Tandia states that its alerts will not ask for your passwords, account numbers, login credentials or other confidential information.
Will Tandia Financial ever ask for my password or access code?
Tandia Financial states that it will never call you to ask for your passwords or access codes. You should also protect your PAC, PIN and Two-Step Verification information and never provide this information to someone who contacts you unexpectedly. If you are unsure whether a request is legitimate, contact Tandia directly at 1-800-598-2891.
What should I do if I see a transaction I do not recognize?
Review the transaction details and contact Tandia promptly if you believe the transaction may be unauthorized or fraudulent. You can report suspected fraud through Tandia's Member Solutions Centre. Regularly reviewing your transactions and using available account alerts can help you identify suspicious activity sooner.
How can I access Tandia banking 24 hours a day?
Tandia's online banking, mobile app and ATM services are available 24/7 for everyday banking needs. Some transactions, support services or account changes may require assistance during regular business hours. If you need help, contact Tandia's Member Solutions Centre at 1-800-598-2891.
How can I tell if a Tandia banking website is legitimate?
Access online banking by navigating directly to Tandia.com rather than clicking unexpected links in emails or text messages. Always check that the website address is correct before entering your passwords or credentials. Bookmark www.tandia.com so you can refer back to it as needed.
What should I do if I cannot log into Tandia online banking?
If you are unable to sign in to Tandia online banking, do not repeatedly guess or share your login information with anyone. Contact Tandia's Member Solutions Centre at 1-800-598-2891 for assistance with account access, login issues or technical problems.
Think your Tandia account has been compromised? Contact Tandia's Member Solutions Centre immediately at 1-800-598-2891.
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Whether you’re saving for the future, preparing to buy your first home, or planning and protecting your estate. Tandia's suite of Wealth Service options can help you build a portfolio that’s tailored to your unique financial goals. Our representatives are ready-when-you-are to help with investment questions, advice and solutions.
2-step verification (2SV), is a second way to confirm your identity to help keep your personal and financial information from being compromised or stolen. When 2SV is set up on your account, even if someone has your username and password, they won't be able to access your account without getting through this extra barrier.
Take Tandia with you everywhere you go with our light, agile and newly updated mobile app. The new Tandia Mobile app takes mobile banking to the next level of fast, spacious and easy navigation on your smaller-screen devices. Whenever or wherever, you can.
Get in touch with us at any time, whether it’s a question about our services or a comment on how we can do things better. Your voice is number one at Tandia.
To report a lost or stolen MEMBER CARD® debit card during regular business hours, call 1-800-598-2891 after hours please call 1-888-277-1043.
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