At Tandia, you’re not a number, you’re an individual and our neighbour from down the street. You are unique, and that matters to us. We understand that everyone is different, and we tailor solutions that are just right for you.
Tandia is member-owned and community-focused. We believe that financial institutions should be more accountable to the people they serve; we believe that there is more than one way to measure success; and we believe that our profits should have a positive financial, social and environmental impact on the communities in which we live and work. Actions speak louder than words, and we work hard to demonstrate our commitment each and every day.
Tandia Financial is driven to lead the co-operative banking movement by delivering unparalleled products and services through a mutually rewarding relationship with our members and the communities we serve.
‘Tandia’ is rooted in two meaningful words, ‘tandem’, meaning ‘together’ and ‘dia’, the Spanish word for ‘day’. It uniquely captures our promise to work alongside members each and every day to help build financially healthy futures.
Tandia Financial has a long history of exceptional member service and was formed when Teachers Credit Union (est. 1940) and Prosperity ONE Credit Union (est. 1957) merged in 2014. In 2026, Tandia Financial proudly joined the Alterna Savings and Credit Union Limited family. As a division of Alterna Savings, Tandia Financial is committed to continuing our legacy of delivering a more personalized banking experience for our members and supporting our local communities.
Our employees are a proud, caring and professional team, guided by our Board of Directors and supported by a dedicated management team who maintain the same high ideals as our founding members – delivering unparalleled products and services. We never forget that you are our reason for being in business. Your success is our success.
Tandia Financial is a division of Alterna Savings and Credit Union Limited. More information on the Board of Directors can be found at the following link: Alterna Savings Board of Directors
Member Solutions Centre: 1-800-598-2891
Rob Paterson,
President & CEO: Rob@alterna.ca
Kathy Clark,
Chief Operating Officer, Tandia Financial: Ext. 1120
Barbara Duffield,
Senior Vice President, Finance & Administration: Ext. 1500
Joe Agro,
Vice President, Information Technology: Ext. 1129
Juliette Jackson,
Vice President, Risk & Compliance: Ext. 1531
Rachel Osborne,
Vice President, Marketing & Business Development: Ext. 1172
Shauna Wakeman,
Vice President, Member Solutions: Ext. 1176
Russ MacKay
Associate Vice President, Wealth: Ext. 1155
Brenda Henderson,
Regional Director, West: Ext. 1152
Jay Rodriguez,
Regional Director, East: Ext. 1502
Logan Horncastle,
Director, Member Solutions & Integration: Ext. 1158
Paul Pugliese,
Director, Information Technology: Ext. 1123
To apply all you need is:
If you don't have time to complete your application today, you can save and return to it later. If you need assistance at any time, please call our Member Solutions Centre at 1-800-598-2891.
At Tandia there is nothing we are more proud of than our commitment to giving back generously to our community. An important aspect of our corporate accountability is to live up to our members’ expectations that both our employees and our organization have a positive social, economic and environmental impact on the communities in which we live and work.
Investing in each other always pays off. From our Strive for Success Program to our Financial Literacy programs, we aim to make a positive impact.
Money Mindset is a collection of bite size easy to understand articles, tips and resources where we delve into the world of finance, promote financial literacy, and empower individuals to gain a better understanding of their money and how it works.
That means you can be confident that your unique needs come first. We understand that everyone is different, and we tailor solutions that are just right for you. Our values prove it.
Get in touch with us at any time, whether it’s a question about our services or a comment on how we can do things better. Your voice is number one at Tandia.
To report a lost or stolen MEMBER CARD® debit card during regular business hours, call 1-800-598-2891 after hours please call 1-888-277-1043.
© 2026 Tandia Financial a Division of Alterna Savings and Credit Union Limited.
