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As Unique As You

​Welcome to better service, exceptional rates, and a cooperative business model that recognizes that it’s about people, not just profits.

​Tandia Financial Credit Union

At Tandia, you’re not a number, you’re an individual and you’re our neighbour from down the street. You’re unique, and that matters to us. ​At Tandia, you’re not just our customer, you’re a member and an owner. That means you can be confident that your unique needs come first. We understand that everyone is different, and we tailor solutions that are just right for you.
 
We’re different too.

We believe that financial institutions should be more accountable to the people they serve; we believe that there’s more than one way to measure success; and we believe that our profits should have a positive financial, social and environmental impact on the communities in which we live and work. Actions speak louder than words and we work hard to demonstrate our commitment each and every day.

Our Name

 ‘tandem’ which means ‘together’ and dia’, the Spanish word for ‘day’

Our Vision

Delivering unparalleled products and services

Our Values

Respect, Integrity, Innovation

Our Name
Our Vision
Our Values
Credit Union Day

Our name

‘Tandia’ is rooted in two meaningful words, ‘tandem’, meaning ‘together’ and ‘dia’, the Spanish word for ‘day’. It uniquely captures our promise to work alongside members each and every day to help build financially healthy futures.

Our vision

Tandia is driven to lead the cooperative banking movement by delivering unparalleled products and services through a mutually rewarding relationship with our members and the communities we serve.

Our values

Respect, integrity and innovation - these values are the foundation of Tandia. Our members come first and each one is unique. We strive every day to gain and maintain your trust. We also welcome change and operate with a spirit of openness and flexibility. 

Respect

Mutually rewarding and enduring relationships are at the core of who we are and how we operate. Our members come first and each member is unique.  Your concerns are our concerns and we strive every day to gain and maintain your trust. 

Integrity

We are committed to providing the highest level of service delivered with sensitivity and care. We also wholeheartedly embrace our role as a leading corporate citizen and endeavour to support the needs and interests of the wider community in everything we do.

Innovation

We welcome change and operate with a spirit of openness and flexibility.  We don't accept the status quo. This means never resting on our laurels and always being responsive to the needs of our members and the communities in which we operate.

Credit union day

Credit Union Day around the world

International Credit Union Day, coordinated by the World Council of Credit Unions (WOCCU), has been celebrated on the third Thursday of October since 1948. It was established to acknowledge the credit union model, history and commitment to communities locally, nationally and internationally.

® AS UNIQUE AS YOU is a registered trademark owned by Tandia Financial Credit Union Limited.

A little history lesson

While our name may be relatively new, our Credit Union has a rich past. In 2014, two credit unions, each with a long history and deep roots in the community, joined together to become Tandia Financial Credit Union. It all started with Hamilton-based Teachers Credit Union, established in 1940 which strived to offer a more positive financial experience for educational employees and their families than what was offered by the banks. Prosperity ONE was formed just a few years later in 1957 to serve the Halton community. It, too, was born of the same vision - to deliver a better and more inclusive banking experience.             

In 2017, Toronto-based MemberOne Credit Union and its bond with WSIB employees throughout Ontario merged with Tandia and we gained a branch location for all members in downtown Toronto.

From a rich past to a bright future

Today, we are proud that the spirit of our original Credit Unions and their founding members lives on in Tandia. We continue to seek ways to grow our Credit Union and improve the financial health of the people and communities we serve. From our grass-roots Member Referral Rewards Program, to our advertising and business development initiatives and involvement in our communities, we seek to continually grow our membership strategically throughout Ontario.

Tandia's 2019 Annual Report

2019 Financial Statements
A supplement to the 2019 Annual Report

Download Annual Report

Our team

Our employees are a proud, caring and professional team, guided by our Board of Directors and supported by a dedicated management team who maintain the same high ideals as our founding members – delivering unparalleled products and services. We never forget that you are our reason for being in business. Your success is our success.

Leadership

Board of Directors
Management Team

Get in touch

Board of Directors: boardofdirectors@tandia.com

Member Solutions Centre:  1.800.598.2891


Jacqueline Aird, ACCUD

John Deven

Nancy DiGregorio, Chair

Ivana Fortino, Vice Chair

Wayne Joudrie

Bruce Neville

Sharon O'Driscoll

Dan Popov

Michael Veerman

Management team

Richard Davies, President & CEO: Ext. 1119  

Kathy Clark, Senior Vice President, Sales/Service & Operations: Ext. 1120  

Sandy Alward, Senior Vice President, Finance & Administration:  Ext. 1146  

Linda Grgurich, Vice President, Human Resources:  Ext. 1173  

Michael Butler, Vice President, Wealth Management Services: Ext. 1177  

Shauna Wakeman, Vice President, Member Solutions: Ext. 1176  

Juliette Jackson Vice President Risk & Compliance: Ext. 1531  

Dawood Khan Vice President Commercial Services: Ext. 1260  

Emma Tang, Associate Vice President Finance: Ext. 1175  

Joe Agro, Associate Vice President, Information Technology:  Ext. 1129  

Rachel Osborne, Associate Vice President, Marketing & Business Development: Ext. 1172  

Brenda Henderson, Regional Manager West: Ext. 1152  

Jay Rodriguez, Regional Manager East: Ext. 1502  

Nathan Heemskerk, Director, Member Solutions & Integration:  Ext. 1158  

Jeffrey Silva, Director, Information Technology:  Ext. 1123  

Joshua Michor, Director Commercial Services: Ext. 1107

Careers at Tandia

Let us provide you with the kind of challenging and rewarding career you’ve always dreamed of. 

Learn More

We are here for you

We encourage you to get in touch at any time, whether it’s with a question about our business or a comment on how we might be able to better serve you. After all, at Tandia, your voice is the most important one.

1.800.598.2891

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To report a lost or stolen MEMBER CARD® debit card during regular business hours, call 1.800.598.2891 after hours please call 1.888.277.1043.


Member of the Deposit Insurance Corporation of Ontario. ™ DirecTCU is a trademark of the Canadian Credit Union Association and is used under license. Tandia Financial Credit Union Limited operating as Tandia™

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