Skip to main content

As Unique as You

At Tandia, you’re not a number, you’re an individual and our neighbour from down the street. You are unique, and that matters to us. We understand that everyone is different, and we tailor solutions that are just right for you.

We’re Different Too...

Tandia is member-owned and community-focused. We believe that financial institutions should be more accountable to the people they serve; we believe that there is more than one way to measure success; and we believe that our profits should have a positive financial, social and environmental impact on the communities in which we live and work. Actions speak louder than words, and we work hard to demonstrate our commitment each and every day.

Our Values

Respect, integrity and innovation - these values are the foundation of Tandia. Our members come first and each one is unique. We strive every day to gain and maintain your trust. We also welcome change and operate with a spirit of openness and flexibility.

Our Vision

Tandia is driven to lead the co-operative banking movement by delivering unparalleled products and services through a mutually rewarding relationship with our members and the communities we serve.

Our Name

‘Tandia’ is rooted in two meaningful words, ‘tandem’, meaning ‘together’ and ‘dia’, the Spanish word for ‘day’. It uniquely captures our promise to work alongside members each and every day to help build financially healthy futures.

Tandia - Why the fingerprint?

Why the fingerprint?

Am I unique? We are here to tell you that yes you are and so are your finances! You may or may not have noticed a lot of our branding uses a fingerprint image. Well, that’s because we know how unique you truly are, and we want to make sure we treat your finances the same way.

Each person’s fingerprints are unique and at Tandia we realize your financial picture is as well. We want to celebrate your uniqueness and ensure we find the perfect fit of products and services that work for you.   

Tandia History in Hamilton

A little history lesson

While our name may be relatively new, our credit union has a rich past. In 2014, two credit unions, each with a long history and deep roots in the community, joined together to become Tandia Financial Credit Union. It all started with Hamilton-based Teachers Credit Union, established in 1940 which strived to offer a more positive financial experience for educational employees and their families than what was offered by the banks. Prosperity ONE was formed just a few years later in 1957 to serve the Halton community. It, too, was born of the same vision - to deliver a better and more inclusive banking experience.

In 2017, Toronto-based MemberOne credit union and its bond with WSIB employees throughout Ontario merged with Tandia and we gained a branch location for all members in downtown Toronto.

Our Team

Our employees are a proud, caring and professional team, guided by our Board of Directors and supported by a dedicated management team who maintain the same high ideals as our founding members – delivering unparalleled products and services. We never forget that you are our reason for being in business. Your success is our success.

Board of Directors

John Deven

Nancy Di Gregorio

Ivana Fortino

Ronnie Foxcroft Jr. 

Wayne Joudrie, Vice Chair

John Lamberink

Bruce Neville, Chair

Mario Paron

Michael Veerman

Board of Directors:

Member Solutions Centre:  1.800.598.2891

Annual Reports & Financial Statements

Tandia's current and past annual reports are available to the public and for download.

View Reports

Management Team

Richard Davies,
President & CEO: Ext. 1119  

Kathy Clark,
Senior Vice President, Sales/Service & Operations: Ext. 1120  

Barbara Duffield,
Senior Vice President, Finance & Administration: Ext. 1500  

Shauna Wakeman,
Vice President, Member Solutions: Ext. 1176  

Juliette Jackson,
Vice President, Risk & Compliance: Ext. 1531  

Dawood Khan,
Vice President, Commercial Services: Ext. 1260  

Shawn Gordon,
Vice President, Human Resources: Ext. 1173 

Joe Agro,
Vice President, Information Technology: Ext. 1129  

Rachel Osborne,
Vice President, Marketing & Business Development: Ext. 1172 

Brenda Henderson,
Regional Director, West: Ext. 1152  

Jay Rodriguez,
Regional Director, East: Ext. 1502  

Russ MacKay
Associate Vice President, Wealth: Ext. 1155

Logan Horncastle,
Director, Member Solutions & Integration: Ext. 1158  

Paul Pugliese,
Director, Information Technology: Ext. 1123  

Applying on line is easy

Applying for membership online is easy.

To apply all you need is: 

  • Personal information: SIN, employment information, contact information
  • Existing bank account information and an image of a void cheque
  • ID for verification

If you don't have time to complete your application today, you can save and return to it later. If you need assistance at any time, please call our Member Solution Centre at 1-800-598-2891.

At Tandia there is nothing we are more proud of than our commitment to giving back generously to our community. An important aspect of our corporate accountability is to live up to our members’ expectations that both our employees and our organization have a positive social, economic and environmental impact on the communities in which we live and work. 

Learn More


Investing in each other always pays off. From our Strive for Success Program to our Financial Literacy programs, we aim to make a positive impact.

Learn More


Listen to our weekly Podcast that answers all your burning questions about money. We’re here to make money more relatable, with take-action tips to help you create the life you want. We will help you tackle those financial problems, look at your goals and help you define your financial journey. Start listening!

Learn More


You’re not just our customer, you are a member and an owner 

​That means you can be confident that your unique needs come first. We understand that everyone is different, and we tailor solutions that are just right for you. Our values prove it.

Tandia Respect


Mutually rewarding and enduring relationships are at the core of who we are and how we operate. Our members come first and each member is unique. Your concerns are our concerns and we strive every day to gain and maintain your trust.

Tandia Integrity


We are committed to providing the highest level of service delivered with sensitivity and care. We also wholeheartedly embrace our role as a leading corporate citizen and endeavour to support the needs and interests of the wider community in everything we do.

Tandia Innovation


We welcome change and operate with a spirit of openness and flexibility. We don't accept the status quo. This means never resting on our laurels and always being responsive to the needs of our members and the communities in which we operate.


Respect, Integrity, Innovation

These values are the foundation of Tandia.
Giving back generously to our community to make a positive financial, social and environmental impact is an important part of what Tandia stands for.